Company Profile

New & Associates, LLC                                         

Address:                                  3020 20th St.
Metairie, LA 70002
Mailing:                                   P.O. Box 6335
Metairie, LA 70009
Phone:                                     504-833-2700
Fax:                                         504-837-5445

Mississippi Address:               202 Cross Creek
Brandon, MS 39047
Mailing:                                   P.O. Box 12065
Jackson, MS 39236
Phone:                                     601-454-8991



  • We are manufacturer's representatives, application engineers, and service technicians for commercial HVAC applications and industrial processes.
  • Our affiliate, CTS Services, specializes in startup, service and repair of all makes of cooling towers, chillers, boilers, variable frequency drives, dehumidification equipment, and other specialty equipment.

Company Data

  • We have a database of over 3000 customers throughout Louisiana and Mississippi.
  • Our customers include hospitals, universities, schools, office buildings, casinos, institutions, manufacturers, shipbuilders, data centers, pulp and paper, petrochemical, and more.


  • Accutrol
  • American Cooling Tower
  • Armstrong
  • Bard Manufacturing
  • Composite Cooling Solutions
  • Compu-Aire
  • Cool Water Technologies
  • Daikin AC
  • De Dietrich
  • Dolphin Water Care
  • Emerson
  • Friedrich
  • Florida Heat Pump
  • Hamilton Engineering
  • Islandaire
  • Modine
  • Munters
  • PEP Filters
  • Plasticairv
  • Powerflame
  • RenewAire
  • Roberts Gordon
  • Siemens
  • Smardt
  • Tek-Air
  • TMI
  • Trox
  • Unilux
  • United Cool Air
  • Victory Energy
  • Whalen


John L. New, Jr.
BSME, MSME, Colorado State University
43 years experience
Janet Saia
Financial Manager
Commercial Operations Manager
BS, Business Administration
University of New Orleans
26 years experience
Amanda Pansano
Office Operations Manager
Aftermarket Specialist
12 years experience

Allen Laird
Senior Sales Engineer
BS, Automation and Industrial Technology
Southeastern Louisiana University
18 years experience
Joan New
CTS Operations Manager
24 years experience
Joe Johnston
CTS Assistant Service Manager
27 years experience
J.P. New
Jackson Office Manager
Sales Engineer
BS, Mechanical Engineering Technology
University of Southern Mississippi
15 years experience
Sherry Durfee
Service Assistant
BS, Marketing
Southeastern Louisiana University
3 years experience
Angela Calico
Sales Assistant
BS, Business Administration
University of New Orleans
2 years experience
Harris Pennison
Service Engineer
25 years experience
Guimel Andino
Service Engineer
5 years experience
Brandon Greco
Repair Specialist
3 years experience